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Preflex Solutions, a Freshworks authorised partner provides services like configuration, customisation, integration for all the products of Freshworks.

Freshworks is a software company that provides a range of cloud-based customer engagement and collaboration tools for businesses.

Products

Their platform includes a variety of products such as

Freshdesk

(a customer support software)

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Freshservice

(IT service management software)

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Freshcaller

(cloud-based phone system)

Freshteam

(HR management software)

Freshchat

(a messaging platform for customer engagement)

Freshsales

(sales CRM software)

Freshworks, solutions help businesses streamline their customer engagement and internal collaboration processes, and improve their overall productivity.