Migrate from Server to Data Center with our best of Atlassian Support in India

Migrating from Atlassian Server to Data Center is not just about upgrading infrastructure or about technology—it’s about ensuring people have the tools they need to thrive. Recently, as an Atlassian Gold Partner, we had the opportunity to help one of our clients transition their Jira, Confluence, and Bitbucket from Server to Data Center.

The stakes were high as this wasn’t just about moving data , it was about enabling better collaboration for 2,000+ users spread across multiple time zones, ensuring smooth workflows, and preparing their systems for the future.

Here’s how we made it happen, the hurdles we overcame, and what this change meant for their teams.

Why Migrate to Atlassian Data Center?

Atlassian’s decision to end support for Server products by February 2024 left businesses with a big question: What’s next?

For our client, migrating to Data Center wasn’t just about meeting a deadline, it was about unlocking some effective possibilities such as :

No Downtime: With 99.95% uptime, the team could rely on their systems during crucial moments.

Scaling with Ease: A growing user base? No problem. The Data Center could handle it.

For a company heavily reliant on Jira for project management, Confluence for collaboration, and Bitbucket for development, this migration wasn’t optional—it was essential.

Every Journey Has Its Bumps , we also did come across some such as :

Over 1 TB of data to be moved across their three tools.

10+ critical apps integrated into their systems, each needing review for compatibility.

A globally distributed team working across 3 time zones, which meant downtime had to be near zero.

We knew the stakes were high—our goal was not just to move their data but to ensure their team felt no disruption during the transition.

Our Approach as Atlassian Gold Partner

Every migration we do is tailored to the client, and this was no different. We knew this wasn’t just about data—it was about making life easier for the people who rely on these tools every day.

1. Understanding Their Needs

Before we touched a single file, we spent time understanding their workflows:

How teams used Jira to manage their sprints and track progress?

How Confluence acted as their single source of truth?

How Bitbucket powered their development pipeline?

2. Building a Custom Plan

Migration can feel overwhelming, but with the right plan, it’s manageable.

We divided the project into three phases: Jira, then Confluence, and finally Bitbucket.

Ran two rounds of testing to identify potential issues.

Designed a fallback strategy to ensure there was zero data loss.

3. Making It Seamless

On migration day, everything ran like clockwork:

The migration was completed with less than 2 hours of downtime.

We ensured all 1 TB of data was intact and accessible.

Every one of their 10+ apps worked flawlessly post-migration.

The Results with Preflex’s Migration experts

The migration was completed on schedule, and the results spoke for themselves:

20% Faster Performance: Teams noticed quicker load times in Jira, Confluence, and Bitbucket.

Zero Data Loss: Every issue, page, and repository made it to the new environment intact.

Improved Collaboration: Over 2,000 users can now work without interruptions, even during peak usage times.

Cost Optimization: By consolidating licenses and streamlining workflows, the client saved 15% on operational costs.

This project wasn’t just about systems and numbers—it was about people.

For the project managers relying on Jira, the migration meant they could focus on delivering results instead of waiting on lagging systems.

For the developers using Bitbucket, it ensured faster repository cloning and smoother CI/CD workflows.

For the entire organization, Confluence became a reliable single source of truth, fostering collaboration like never before.

One team member shared:

"The migration felt like a breath of fresh air. Tasks that took minutes now happen in seconds. It’s a game-changer for us."

Preflex’s Ongoing Support and Beyond

The story doesn’t end with the migration. As part of our commitment as an Atlassian Gold Partner , we:

Monitor their systems 24/7 to ensure everything runs smoothly.

Provide regular updates and performance insights.

Offer tailored training sessions to help users maximize the benefits of their new setup.

At Preflex Solutions, that’s what drives us: making technology work for people. If you’re still using Atlassian Server products, now’s the time to consider your options.

As an Atlassian Gold Partner, we’ve helped countless businesses navigate this transition, and we’d love to help you, too.

Let’s make the future happen—together.

(Disclaimer: All information and figures presented in this case study are exclusively managed and owned by Preflex Solutions Pvt.Ltd. We retain full rights to their accuracy and approximation.)

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